Return & Cancellation Policy – Banaspati Auto Trading Bot

This page explains the return and cancellation policy for purchases of Banaspati Auto Trading Bot (the “Program”). By making a purchase, you are considered to have read, understood, and agreed to the following terms:

1. Digital Product

  • Banaspati Auto Trading Bot is a digital product consisting of application access/a license. The application is activated once payment is verified, within 24 hours at the latest, and the activation notice is sent to the registered email address.
  • Once the application is activated, the license is considered used and the transaction is final.

2. No Refunds

  • All purchases are non-refundable. We do not accept refund requests for any reason, including but not limited to dissatisfaction, purchase mistakes, or losses resulting from use of the Program.

3. Order Cancellation

  • Cancellation is only possible before payment is verified.
  • Once payment has been verified and the application activated, cancellation is no longer possible.

4. Technical Issues

  • If a technical issue occurs with the Program (e.g. a bug, an error during setup), the user is entitled to assistance from our support team.
  • We provide free updates for 1 year to fix bugs or improve the Program's stability.
  • However, technical issues are not grounds for a refund.

5. User Responsibility

  • The user is responsible for ensuring their device, internet connection, and exchange account (e.g. Binance Futures) meet what the Program needs to run.
  • To the extent permitted by applicable law, any loss (direct, indirect, incidental, or consequential) resulting from the user's misconfiguration, market volatility, third-party disruption, or other external factors is not the Developer's responsibility and cannot be used as grounds for a refund request.
  • The full terms on limitation of liability, release of claims, and indemnification are set out on the Disclaimer page, which forms an integral part of this policy.

6. Policy Changes

  • This return & cancellation policy may be changed at any time without prior notice. The latest version shown on this page supersedes any previous version.

7. Contact

If you have any questions about this policy, please contact:

  • Email: support@banaspati.my.id

Last updated: October 19, 2026